New Features for Users

We have GREAT news for those of you using equipment as part of your security system. recently announced some great  new features to cut down on false alarms and enable clients to reach emergency services more quickly.

From the app, you can now cancel or verify an alarm when it is triggered. To respond to an alarm, simply hold down either the “cancel” or “verify” button in the app. It’s that easy!

In addition, should an emergency arise, there is also a panic button right there in the app. Again, simply hold down the panic button to alert the monitoring station that you need assistance immediately.

We’ve already enabled these new features for all our security clients. The next time you open your app, you should see the panic button at the bottom of your “Security System” icon. If not, you may need to close and reopen the app to force it to refresh.

Interested in learning more? See how these features work in’s own informational video:

Or visit the press release: Smart Signal from

Enjoy these wonderful new features, and if you have questions at any time, feel free to call Heather (317) 942-0502, Ext 3 or email her at